We focus on maintaining a high standard of personal and Platform security for all Students.

This policy provides some information and tips with regard to this subject.

Our support

You can reach out to us 24/7. It might be that your question has already been asked before by a fellow Student. You can visit Frequently Asked Questions to see if your question has already been answered.

Data protection

We take your privacy seriously. If you would like more detailed information on how we handle your personal data and what rights you have in this regard, please read our Privacy Policy.

Risk scoring

Our team is there to detect suspicious activities, announcements, or orders, such as illegal or hazardous Products. Our team strives to respond early with effective tools. If you ever experience any improper behavior, suspicious or illegal activities, harassment, or spam activities from other members, report it so we can immediately put a stop to it.

Private messages

You can message any Student if you for instance have a question about a Product or Service. That way you can find out every detail about the Product or Service you like.

Your profile

Being proactive with regard to your profile increases the trust of other members. This can also give your sales a boost. Therefore, we recommend you to add a photo of yourself on your profile page.

Community standards

Our community standards will help keep Stuudje open for all and create a community where members feel safe:

Safety

We focus on maintaining a high standard of personal and platform security for all members.

For extra safety, we advise you not to:

· Disclose any private information like bank details on your conversations with other members, on the forums or in feedback messages.

· Reply to any spam or spoof mail containing phishing messages regarding your activity or account on Stuudje.

Note

When making a transaction, beware of bank account numbers sent to you in a suspicious way (e.g., when a member insists on sending it as a screenshot, via SMS or email). If that happens, be sure to get in touch with us immediately.

If someone sends phishing messages, insults, harasses, or intimidates you by repeatedly asking for private information, be sure to report them. We don’t tolerate any kind of harassment or threat whatsoever.

Hate speech & Discrimination

Ensuring you’re protected while connecting to the community is one of our top commitments. Stuudje is a place where we welcome people of all backgrounds to interact while buying, selling, and exchanging their goods.

We have no room for any content or action of discrimination or hate speech directed toward other people, including but not limited to their race, ethnicity, nationality, disability, religious affiliation, caste, sexual orientation, sex, gender identity, and serious illness.

Any hate speech directed at a person or group of people will be stopped by team Stuudje. If a member violates our community standards, we may block their account.

Please report when you spot members engaging in inappropriate activities such as posting insulting comments, harassing other members, or acting phishy. We’ll investigate and take action to resolve the issue.

We also aim to prevent potential offline harm and don’t allow support, encouragement, or praise of terrorism. Any content related to terrorist activities, organized violence, or hate groups will be removed by Stuudje. If you think an act of crime is being organized on Stuudje, please make sure to report it to us.

Sexual exploitation & Nudity

We ask our members not to post anything vulgar, pornographic, or obscene. We have zero tolerance when it comes to communicating in a sexually explicit manner towards anyone on Stuudje. Pedopornography, pornography, sexually explicit content or language, or any other type of content that displays or advocates for sexual acts will be removed by Stuudje. If someone attempts to abuse you, displays nudity or sexual imagery in a private message or forum, make sure to report them.

Forum & private messages

Violent, hateful, racist, extremist, shocking, sexist, discriminating, pornographic, or sexual posts are strictly prohibited, as well as messages containing descriptions of illegal, immoral, or inhumane acts, messages that encourage illegal acts or drug use or contain links to pages with the type of content mentioned above.

Both private messages and any comments on the forum - should always show respect to everyone involved. Anything that is indecent, hateful, or illegal will be removed by Stuudje, as per our Terms and Conditions.

If a community topic or a private message seems inappropriate, it’s spam, it violates our rules and community standards, or seems to be a threat to the whole Stuudje community, please help us spot it by reporting it to the Stuudje team.